服 务 流 程

第一步：为客户作专业虫害检查,向客户提供综合虫害控制检查报告
First step：Make examination on insect pest for customers and provide synthetic insect pest control &inspection report.
报告内容涉及Report includes：
(1) 发现虫害种类及方位。Found type and location of insect pest.
(2) 虫害引发原因。Reasons of insect pest.
(3) 物理/化学处理方法。Physical/chemical resolutions.
(4) 环境卫生参考意见。Environmental and health suggestions .

第二步：向客户提供“综合虫害控制建议书”
Second step：Offer Synthetic Insect Pest Control Proposal.
协议内容包括 Agreement includes：
(1)发现存在的问题及我们的建议。Found problems and our suggestions.
(2)虫害控制方法。Control way of insect pest.
(3)使用的药物和器具，在中国登记的专业杀虫剂，提供材料安全系数单据。
Used medicines and devices, special pesticide registered in China, provide material safety data.
(4)服务的频率—如每月一次，每月两次—视实际情况和行业而定。
Service intervals---once per month or twice per month, defined by actual conditions
(5)服务质量保证。 Warranty of service quality.
(6)服务的价格：视实际虫害严重程度，内外环境，行业，房屋结构等而定。
Service fee：According to actual seriousness of insect pest, surrounding environment, industry, building structure and etc.
(7)付款条件。Method of payment.

第三步：双方签约后进行服务，服务时间配合并满足客户要求。
Third step：Provide service after signature by both parties and according to the service schedule required by customers.
(1)每次服务结束后，当场提供服务清单。
Provide service list as soon as service completion.
(2)作为客户的虫控档案资料，供客户及其供应商审计。
Produce pest control records for customers for review by customers and suppliers.

第四步：定期对客户进行回访和质量跟踪,把客户的意见反馈到日常工作中。
Fourth step：Make customer visit and quality trace periodically and take customers’ feedback into account during routine practices.